Warranty Statement for All MG Models including MG Electric Vehicles (registered on or after 01/12/2024.)
The warranty period commences on the date of first registration. MG Motor South Africa covers vehicles (registered on or after 01/12/2024) for 7Year/ 200 000km for all its models.
The warranty covers repair, replacement, or adjustment, free of charge, a MG Dealership, of any part that fails during the warranty period as a result of a manufacturing or material defect.
The warranty includes paintwork repairs for defects such as blistering, peeling, cracking, discolouration, or staining of the visible painted surface of the vehicle body panels occurring due to manufacturing or material defects.
The warranty encompasses all ‘wear and tear’ items (excluding tyres) that are subject to failure from a manufacturing or material defect during the first 12 months of the warranty period or before the first scheduled chargeable main service, whichever is sooner. Terms and conditions apply.
The warranty applies to any parts replaced under its terms for the balance of the warranty period only.
Model Warranty MG ZS 5 year/150,000km whole vehicle
2 year/50,000km (additional free introduction offer warranty on whole vehicle)MG HS 5 year/150,000km whole vehicle
2 year/50,000km (additional free introduction offer warranty on whole vehicle)MG Cyberster 5 year/150,000km whole vehicle
2 year/50,000km (additional free introduction offer warranty on whole vehicle)Warranty Terms and Conditions
MG Motor South Africa reserves the right to make changes to the content, description, or terms of the warranty policy if deemed necessary by legislation or business objectives and agrees to give MG Dealers notice of any changes.
MG Warranty conditions require that:
All claims are notified, diagnosed, and repairs completed by an MG Dealership within the warranty period.
When a defect becomes apparent, you must report it to an MG Dealership.Your warranty may be invalidated if you continue to drive with a fault.
In the case of MG Electric & Hybrid Vehicles, claims will not be accepted if the high voltage battery has been opened or removed from your MG vehicle by anyone other than an MG Dealership.
Warranty paint rectification must be carried out by an Authorised MG Body Repair Centre in line with the MG Body Repair Manual.
All repairs, damage rectification, or fitting of replacement parts and accessories are carried out by an MG Dealership and in accordance with MG instructions.
The vehicle must not have been altered from the original specification, where such alterations may be found to be the cause of any subsequent component failure.
The body panels are inspected annually throughout the warranty period by an MG Dealership (with relevant paperwork completed and endorsed), and any rectification work found necessary is carried out in accordance with MG’s recommendations.
The vehicle must not have suffered from neglect, improper repair, or improper use, and must have been properly cleaned, maintained, and serviced in accordance with MG’s recommendations.
Each main service is carried out within 1500 km before or after, and 30 days before or after the recommended mileage interval or service anniversary date as shown on the Service Interval Plan.Whilst the warranty will not be invalidated if a non-authorised service centre carries out this work, warranty faults resulting from work carried out by a non-authorised repairer may not be covered under the MG Warranty.
Note: To qualify for the MG 4th, 5th, 6th & 7th-year warranty, the vehicle must have a full and accurate service history, in line with MG Motor South Africa’s recommended servicing plan, using genuine parts and fluids to the correct specifications.
If a defect arises from non-compliance with manufacturer-recommended service intervals and manufacturer recommendations for care and maintenance, the MG Dealership reserves the right to reject any subsequent claims.
MG-approved parts are used for repairs effected under warranty, except as an emergency repair, which must be made good within 14 days using components approved by MG.
The vehicle is not used for rallying, racing, or competition purposes of any kind.
The vehicle must not be subjected to any load heavier than the maximum recommended by the manufacturer.
The owner’s protection under the terms of the MG Warranty does not affect their statutory rights in law.
High Voltage Traction Battery
During a capacity check at an MG Dealership, if it is determined that the high voltage battery has suffered a capacity drop below 70% of the original value at delivery of your new MG Electric During a capacity check at an MG dealership, if it is determined that the high-voltage battery has suffered a capacity drop below 70% of the original value at the delivery of your new MG electric vehicles, the segment below 70% will be deemed excessive loss. Where possible, the excessive loss portion will be repaired; if unrepairable, the high-voltage battery will be replaced with either a new or a remanufactured battery. loss portion will be repaired, if unrepairable the high-voltage battery will be replaced with either a new or a remanufactured battery.
Warranty Exceptions
The following items are subject to specific warranty cover:
(Note only when the failure is the result of a manufacturing or material defect)
NO Description Warranty period 1 Air filter 3 months /10,000 km 2 Particle/pollen filter 3 months /10,000 km 3 Oil filter 3 months /5,000 km 4 Fuel filter 6 months /10,000 km 5 Spark Plugs 3 months /5,000 km 6 Brake pads 6 months /10,000 km 7 Clutch disc 6 months /10,000 km 8 Tyre 6 months /10,000 km 9 Battery 1 year /20,000 km 10 Remote handset battery 3 months /5.000 km 11 Wiper blades 3 months /5,000 km 12 Light bulbs 3 months /5,000 km There are some uses, natural occurrences and aspects of ownership that are excluded and not covered by the warranty. These are described below:
Those items which require replacement or maintenance due to damage or which have been subjected to fair wear and tear - e.g. brake pads, bulbs, wiper blades etc.
Those items which require adjustment or replacement as part of routine servicing and maintenance during the warranty period.
Any part of the body that has suffered accidental damage unless the damage has been repaired to MG’s specification.
Corrosion resulting from damage to the paintwork caused by stones, scratches, accidental damage, atmospheric pollution (including bird lime) or the application of corrosive materials.
Corrosion resulting from fitting accessories that are not approved by MG, or from fitting approved accessories in a manner not in accordance with MG’s fitting instructions.
Replacement of fuel, anti-freeze, hydraulic fluids, grease, or oils, unless required in direct connection with the repair or replacement of an approved component.
Any failure caused by lack of, or improper maintenance.
Damage caused by, or arising from, war, strikes, vandalism, accidents, collision, fire, explosion, theft, attempted theft, adverse weather conditions or any act or omission that is wilful, unlawful, or negligent.
Depreciation or any consequential loss.
Any exploratory dismantling charges will only be reimbursed as part of valid claims. It is the responsibility of the warranty holder to authorise and pay the charges if it is proved that the failure is not the responsibility of MG.
Any vehicle that has been written off by an insurer, or any repair, replacement, or alteration not authorised by MG, experimental adjustments or vehicles modified in any way from MG’s specification.
Vehicles that have exceeded the maximum permitted mileage covered by the warranty.
The Paint Warranty covers the MG vehicle for 5 years from the date of first registration (whichever occurs sooner).
Exclusions(This Warranty does not cover the following items)
Paint defects that are not caused by defective material or workmanship at the time of manufacture.
Damage or defects resulting from:
The fitting of replacement parts not approved by MG Motor South Africa. or the alteration of the MG vehicle from the manufacturer’s specification.
Misuse, neglect, inadequate maintenance, or failure to have the MG vehicle serviced per the scheduled services.
Accident or other external causes including, but not limited to, industrial fallout, airborne contamination, stone chipping, bird lime or impact.
Racing, rallying or other competitive purposes.
Paint defects resulting from corrosion to a body part which has been repaired by a party other than, or under the supervision of, an authorised MG Repairer using genuine MG parts and following the approved repair procedures.
The Warranty Period
The Anti-Perforation Warranty covers the vehicle against perforation due to rust-through of the body panels for 7 years.
Anti-Perforation Warranty Terms & Conditions
The definition of perforation is the corrosion or rusting of a body panel on the vehicle from the inner surface through to the outer surface resulting in a physical hole.
Anti-Perforation Warranty only applies to the following panels: Bonnet, roof, boot lid, tailgate, front wings, rear quarter panels, doors, side sills, pillars and underbody.Exclusions
In some instances, your MG will not be covered. These include but are not limited to perforation due to corrosion as a result of an accident, damage, modification, abuse, industrial fallout, carrying corrosive or damaging materials, or external influences.
Perforation due to corrosion caused by the use of non-genuine MG parts or parts not approved by MG, including used parts.
Perforation due to corrosion resulting from a lack of maintenance, as described in the owner’s manual, misuse, or abuse.
MG provides a 12-month unlimited mileage warranty on MG genuine replacement parts. Only parts appearing in the MG retail price list are the responsibility of MG for warranty purposes.
Only genuine MG parts may be used for repairs under warranty.Liability
MG Motor South Africa is not liable in the event of any consequential loss, including bodily injury, death, or damage to property arising directly or indirectly from an incident affecting a part covered by this warranty. This does not limit liability or exclude liability in cases of personal injury or death resulting from a manufacturing defect or the negligence of the Manufacturer.
Owner Responsibility
It is the responsibility of the owner to maintain and care for their MG vehicle properly. Recommended maintenance and care procedures should be followed, and only products deemed safe should be used for the care of your MG.
It is the vehicle owner’s responsibility to keep their vehicle regularly maintained. It is recommended that you keep your maintenance records and receipts safe and accessible. The scheduled maintenance records should be completed whenever you visit an MG dealership for service or maintenance.Extra Expenses, Damages & Losses
Under the terms of this warranty, MG Motor South is only liable for the repair or replacement of original parts by an authorised MG Dealership that are defective in material or manufacture.
MG Motor South is not liable for any costs incurred in getting to an MG Dealership, use of a loan car or hire car during the period of repair, any subsequent loss of earnings or other financial loss, including travel costs and accommodation.
Full Warranty Terms and Conditions are available at all MG Dealerships.